What is Unified Communication?
Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.
Virtually limitless configuration possibilities to configure how you setup your hosted PBX and VoIP solution to make and take calls.
With the constant change in technology, scalability is huge in today’s healthcare industry and with Unified Communication, your services can be provided on a per patient basis, cutting down unnecessary costs.
Helps enable your small to mid-sized organization to maintain complete visibility and transparency across the board, and use view extension presence, click to dial, manage call control, monitor and manage call center features (queues, Agents, callers), manage conference bridges, and much more—all through a standard web interface.
Your organization can rest easy in a local service emergency with the use of hosted UC, where your data can be backed-up, managed, and ready for rapid recovery.
Interested in learning how our proven software platform can revitalize your organization's communications?
With SecureNetMD, we give you the tools and features you need to enhance your organization for improved growth and success. Utilize countless options to take your healthcare office or practice to the next level with a wide variety of services from Hosted PBX and VoIP to Enhanced SIP Trunking.
SecureNetMD’s comprehensive Unified Communication (UC) solution is designed to help you improve productivity, efficiency, and patient satisfaction. As a full-service provider, we’re committed to meeting your needs for the life of your communication solution. We work with you to put together a managed service solution that integrates with your organization’s processes and allows your team to focus on core competencies and business goals.
VoIP Phones & Service
A reliable, high-quality phone system that simply works.
VoIP Phones & Service
That’s what you get from us right out of the box. Easily accessible via any modern web browser or mobile device, our feature rich platform helps to improve your communications, streamline your organization’s processes, and facilitates your growth and success. In addition, our support for our customers is second to none, and our experienced support team endlessly strives to enable you to compete and win, and sound good doing it. As your needs grow and change over time, so do our features and capabilities. Endlessly scalable, flexible, and reliable, our cloud communications platform is truly future-proof, so you can focus on your organization, and know that your communications solution will always remain relevant and competitive.
You want a reliable, high-quality phone system that simply works. And so you can focus on your organization, and not your communications platform, our system adapts and adjusts to your needs and seamlessly works the way you do. Whether you have five (5) or fifty (50) employees, we have a solution that meets your needs.
- Easy to use and manage
- Full PBX capabilities utilizing easy interface
- Eliminate costs of a traditional phone closet
- Low monthly phone bills (including VoIP services)
- Future-proof your phone systems
We offer SIP Trunking (connecting your premise based phone system via an always-on broadband connection) solutions for any sized-organization—whether you’re a small physician office looking for the flexibility and cost savings of VoIP or a mid-size practice looking for business continuity, disaster recovery, and unlimited or metered calling plans. We help you save up to 40% over traditional telephone line services.
Virtual Auto Attendant & Mobile VoIP
Have a mobile workforce? Use auto attendants, cloud extensions and mailboxes to stay connected with your patients and physicians—with all the features of a high end phone system. It’s easy to use and manage, without the cost of a tradition PBX solution. Best of all, you can seamlessly connect mobile and home workers with current or future office locations. It’s all the same
cloud communications framework, so you can scale up as needed, and connect based on your specific organizational requirements.
Do you utilize applications like Microsoft Outlook, Salesforce.com or a 3rd party web application? We’ve created several very useful plugins and applications to help you with key features like click-to-dial, screen pops, call logging, and presence. The Operator console leverages our API, and delivers all this and live visibility into your account for call control, call parking, visual voicemails and other third-party applications. Additional API features and integrations are also on their way.
Our reliable, feature-rich hosted phone services adjust as you need them to. We make it easy for our customers to deploy the communication apps and solutions that your organization’s needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. Commonly used features include: full call center capabilities, listen live, find me follow me and more.
Virtually eliminate downtime to your organization should your local area network (LAN) or wide area network (WAN) communications network go down. Your communications solution is still running in our cloud environment, so your patients, physicians, and employee calls can keep flowing. A good disaster recovery plan will help your practice in good times and bad. With our solution, a good business continuity plan is extremely cost effective, and readily available based on your individual organizational needs.
Call Flow Design
Implement a Custom VoIP Roadmap
With our Call Flow Specialists, we’ll design and implement a custom-tailored call flow diagram uniquiley designed to the needs of your organization’s operations. We are here to improve your communication practices while saving you time and money by create unique efficiencies and reducing overhead.
Enhanced Call Analytics
Organize your call data and use it to your organization's advantage
Implement our custom-tailored Enhanced Reporting & Analytics solutions to track abandon rates, answer rates, dropped or missed calls, waits times, utilize first call resolution, and more! Let our team of experts implement a seamless Call Analytics solution to ensure your organization’s operations are tracked and assessed, so that your organization can make better business decisions.
Genuine, end-to-end email encryption, protecting your message from outbox to inbox.
When you need to send sensitive information through email, trust SecureNetMD’s Secure Email solutions to get your messages to their destination encrypted and secure, from Point A to Point B and everywhere in between. Our analytics help you achieve real results instead of looking at a stack of information that no one has the time or energy to implement. We provide you with real answers to your questions, and follow through on our guarantees.
An encrypted, secure alternative to traditional fax lines
SecureNetMD has an alternative to traditional fax lines and online fax services. Our fax server (software only) is installed at your office, which means that all your faxes and data are stored in your office. Transmit confidential or sensitive communication securely, track deliveries and ensure messages have been received by your recipients.
Schedule a free consultation with our team
Let us help your organization navigate technology.